Order Fulfilled trigger

Overview

The Order Fulfilled trigger in Stack is a powerful tool to automate actions when an order is completed. Use it to send thank-you messages, request customer feedback, or update your inventory and accounting systems seamlessly.

Trigger Details

Trigger Name

Order Fulfilled

Trigger Description

This trigger activates whenever an order’s status changes to fulfilled. It helps ensure timely follow-up actions, enhancing customer satisfaction and streamlining backend operations.

How to Configure

Choose a Workflow Trigger

1. Navigate to the workflow settings.
2. Select Order Fulfilled from the list of available triggers.

Name Your Workflow Trigger

• Give your trigger a descriptive name, like “Order Fulfilled”.

Set Up Filters

Filters allow you to specify conditions for when the workflow should activate. For example, you can filter based on cart value or order type.

Filter Options

• Cart Value: Filter orders based on their total cart value. (Optional)

  • Select Operator: Choose from operators such as Equals to, Greater than, Less than, etc. (Optional)

Example Configuration

Scenario

Imagine a company wants to send a thank-you email to customers whose purchase exceeds a cart value of $100.

Configuration Steps

1. Trigger: Set the trigger to Order Fulfilled.
2. Filters:
   • Cart Value: Use the Greater than operator.
   • Value: Set to $100.

Actions

Once the trigger is activated:

• Send a Thank-You Email: Automatically send a thank-you email to the customer.
• Update CRM: Mark the customer as a “VIP Customer” in your CRM.
• Schedule Follow-Up: Add a task in the sales team’s calendar to offer a special discount on the next purchase.

This setup ensures high-value customers receive personalized attention, strengthening relationships and encouraging future purchases.