Manually Issue Certificates

We’re thrilled to introduce a new feature: Offline Certificates. This functionality allows you to manually send certificates to any contact, simplifying the management of certifications for testing purposes or courses not hosted on Stack. Whether you’re conducting offline training or issuing certificates for external courses, this feature provides a seamless way to acknowledge your learners’ achievements.

How to Send Manual/Offline Certificates

Step 1: Navigate to Certificates

1. Log in to your Stack account.
2. From the dashboard, select Memberships from the menu.
3. Click on Certificates to access the certificate management area.

Step 2: Choose or Create a Certificate Template

• You can select an existing certificate template or create a new one from scratch.

Step 3: Send the Certificate

1. Once you’ve chosen or created your certificate template, click on the Send button.
2. Fill in the required details, such as the instructor’s name and the recipient’s email. If the recipient is not already a contact, you can add them by selecting Add New.
3. After entering the necessary information, click Send.

Step 4: Certificate Delivery

• An email will be sent to the learner containing a link to download their certificate in PDF format.

Step 5: Tracking Issued Certificates

• To view a record of all certificates you’ve sent, go back to Memberships > Certificates and select Issued Certificates. This section provides a comprehensive list of all certificates issued, allowing for easy tracking and management.

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For more tutorials from the community, check out these resources:

• Tutorial 1
• Tutorial 2
• Tutorial 3
• Tutorial 4