How to send personalized payment links to multiple contacts?

Personalized payment links can enhance your customer experience by pre-filling contact details such as name, email, and phone number. This guide will walk you through the process of sending these links to multiple contacts, improving your conversion rates.

Creating and Sending Payment Links

Here’s how you can create and send personalized payment links:

1. Select Contacts: Choose multiple contacts to whom you want to send personalized payment links. You can send these links via email and SMS directly from the editor.

2. Templates: Use your own email and SMS templates or opt for the default templates provided by Stack.

3. Copy or Send Links: You have the option to copy a standard link or select a contact from the dropdown to generate a personalized payment link for that specific contact.

What Recipients Will See

When recipients open their personalized payment link, they will see their details—such as name, email, and phone number—already filled in. This personalization provides a seamless payment experience.

How to Use Personalized Payment Links

1. Navigate to the Payments Tab and select Payment-Links.
2. Click on Edit.
3. In the top right corner, find the Copy / Send button. This option is available for saved links or after saving a new link.

Note: Ensure that you save a payment link first to access the Copy/Send feature. This feature is available for both newly created and previously saved links.

Limitations

• You can send personalized payment links to a maximum of 50 contacts at one time.
• Links will only be sent if the contact has a valid email address and phone number.
• Contacts with Do Not Disturb (DND) enabled will not receive the payment links.

By following these steps, you can efficiently manage and send personalized payment links to enhance your customer interactions in Stack.