WhatsApp Bulk Action
Effortlessly launch large-scale WhatsApp campaigns with Stack’s Bulk Action feature and gain valuable insights through open and delivery rate tracking.
How to Send Bulk WhatsApp Messages
Section titled “How to Send Bulk WhatsApp Messages”Step 1:
Select all the contacts you wish to send a WhatsApp template to. You can also create smart lists to send messages to everyone at once.
Step 2:
Click on the WhatsApp icon to initiate a Bulk Send.
Step 3:
Choose the WhatsApp template you want to send. Add an action name for future reference and to check campaign statistics.
Note: Only approved templates will be visible under “Select WhatsApp templates”.
Step 4:
Monitor the progress of your campaign.
Step 5:
Review the campaign statistics to evaluate performance.
Important: Ensure you do not exceed the message limit set by Meta on your WhatsApp number when triggering a Bulk WhatsApp action. Make sure the selected contacts are within the 24-hour messaging limit.
Campaign Statistics Explained
Section titled “Campaign Statistics Explained”- Total: The total number of contacts for which the bulk action was performed.
- Pending: Contacts for which the WhatsApp message is yet to be triggered.
- Sent: The total count of contacts to whom WhatsApp messages have been sent.
- Delivered: Contacts who received the WhatsApp message.
- Read: Contacts who read the WhatsApp message.
- Error: Contacts where an error occurred, such as not being on WhatsApp, template blacklisting, or account blocking on Meta.
- Skipped: Contacts skipped from the bulk action, possibly due to DND settings or missing phone numbers.
Q: What happens if my Meta Messaging Limit is breached during an ongoing WhatsApp bulk action?
A: The bulk action will display an error for contacts where the messaging limit was breached.
Q: What is the rate limit for sending WhatsApp bulk messages on Stack?
A: WhatsApp messages are sent at a rate of 1000 messages per hour.
Q: What is the Meta Messaging Limit?
A: Messaging limits on Meta control the maximum number of new, business-initiated conversations you can start with customers within a 24-hour rolling period.
Q: What happens if my Tier Quota is complete?
A: Once your Tier Quota is complete, you cannot initiate additional business conversations until the quota resets.
Q: How can I check my current messaging limits?
A: You can check your current messaging limits on Meta by navigating to WhatsApp Manager > Overview Dashboard > Insights tab.
Q: What is a quality rating, and how does it affect my messaging limit?
A: Your quality rating reflects how well customers receive your messages over a 7-day period. Factors like user blocks and reports impact this rating. A “Low” quality rating can decrease your messaging limit.
Q: How to maintain a High Quality Rating?
- Ensure messages comply with the WhatsApp Business Policy and Commerce Policy.
- Only send messages to users who have opted in to receive them.
- Personalize messages to be highly relevant and useful.
- Avoid sending too many messages daily; focus on content and length optimization.