Notification Preferences for Courses in the Client Portal

We’re excited to introduce the Notification Preferences feature for Courses in the Client Portal! This enhancement allows you to manage and customize notifications specifically for course-related events, improving engagement and offering a more personalized communication experience.

What’s New?

With this update, you can now enable, disable, and customize notifications for course-related events. This gives you precise control over how you are informed about important updates, ensuring timely and relevant communication.

Key Highlights

Enable/Disable Notifications: Manage notifications for course-specific events, allowing you to decide which updates you receive.
Customizable Email Templates: Use the Email Builder to tailor email notifications for course-related events, creating engaging and actionable communications.
Centralized Notification Management: The Client Portal acts as a unified hub for managing notifications across all child apps, simplifying access and adoption by providing an all-in-one solution for notification preferences.

How to Use

To adjust your notification preferences, follow these steps:

Navigate to Sites -> Client Portal -> Settings -> Email Settings -> Courses.
Depending on your access to specific child apps (such as Communities, Certificates, Courses), you’ll see options to enable or disable email notifications. You will also find an Email Template button and a preview option for each corresponding child app.
Adjust your preferences as needed. Click on the Default Template button to choose a new email template or edit the selected custom template.
Each option includes an Eye Icon. Click this icon to preview the selected Email Template.
You can edit your selected template on the go, adding more elements and custom values as needed.

Why This Feature?

Enhanced User Engagement: Tailored notifications for course-related events help you stay informed and engaged, ensuring you never miss important updates or opportunities.
Streamlined Communication: By enabling course-specific notification preferences, you can receive timely, relevant information without being overwhelmed by unnecessary messages.
Improved User Experience: Customizable email templates provide a personalized experience, making you feel valued and increasing your interaction with the platform.
Increased Client Portal Adoption: Centralizing notification management for all child apps within the Client Portal simplifies workflows and encourages greater adoption as a comprehensive solution for managing notifications.